OUR COMMITMENT TO PRIVACY
This statement outlines our company's commitment to the privacy of the users of famlu.com.
ACCESS TO DATA
Your data will on be accessed by authorized Famlu staff. This access is restricted by password protection mechanisms. All orders are processed on a secure server. All financial information is encrypted through Secure Socket Layer (“SSL”). Depending on your browser, the SSL system will indicate it is functioning properly when a symbol of an unbroken key or closed lock appears on the bottom of your browser window.
The following outlines our policy regarding data collection, handling and dissemination practices for Famlu.com.
INFORMATION WE COLLECT
Information Submitted by the User
In order to use the Famlu site and related services users may be required to provide certain limited personal information.
Famlu collects the following personal information from members:
Valid and verifiable email address
Date of Birth
Famlu content including titles, captions, and annotations
Famlu.com username and password.
Site Administrators or Members, may be asked to provide personal identifying information about third parties. For example, if a user wishes to invite someone to join your personal Family Web Site, the third party’s name and email address must be provided in order to send the invitation. Only information about the invitee will be collected in this case.
When sharing content from on your Family Web Site, Famlu collects the email addresses of the recipients of any shared content. These email addresses will not disclosed to third parties.
Information Used to Personalize User Experience
Famlu.com attempts to provide it users with a unique and personalize experience. In order to accomplish this goal, users may be asked to provide information such as: personal or professional interests, demographic information and opinions regarding our products or services. Providing this additional information is optional.
Users may be periodically asked to participate in optional customer surveys or contests. As part of this process, users may be asked to provide some or all of the personal information referenced above. Information collected from surveys may be used to provide insight about customers in order to improve services and develop new products and services. Information collected as part of customer surveys and contests will be used to contact winners and award prizes.
Famlu.com provides users with exclusively paid services available on a continuous subscription basis. Famlu also offers products and services for sale through our online store. To facilitate payment transactions, users must provide certain financial information, including credit or debit card information.
Subscribing to any of the paid portions of the service, or when making a purchase, the following personal and financial information will be collected:
• Billing address
• Shipping address
• Phone number
• Credit/debit card information
• Items purchased
WEB BROWSER COOKIES AND OTHER AUTOMATED DATA COLLECTION
Famlu.com uses "cookie" technology to enhance user experience. Famlu.com’s web server automatically recognizes and stores information known as cookies, which contain information such as the visitor's IP address/domain name combination. Famlu uses this to enhance the usability features of its website.
In addition to cookies originating from Famlu, Famlu.com may also employ the following automated data collection methods
HOW WE USE COLLECTED INFORMATION
Famlu may collect and use personal information for the following purposes:
To improve our Site
We may use feedback you provide to improve our products and services.
To send periodic emails concerning offers and updates.
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
HOW WE PROTECT YOUR INFORMATION
Famlu maintains appropriate data collection, storage and processing practices. This includes security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
DATA RETENTION (FINANANCIAL INFORMATION)
All personal identifying information including financial information provided for the purposes of order processing will be stored in secure databases so that you may easily access it for future purchases and for continuous subscription services, which renew automatically. This information will be stored for the duration of your subscription. You may access that information with your username and password in order to make updates or changes to the information.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent users' personally identifying information to third parties. However, we may share generic aggregated demographic information not linked to any personally identifying information with our business partners, trusted affiliates and advertisers.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.
Personally identifying information contained in any content posted on Famlu.com will be shared with other family or friends who are members of your private family page.
EXTERNALLY LINKED THIRD PARTY WEBSITES
Users may find advertising or other content on our site linked to external third party sites and services. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
COMPLIANCE WITH CHILDREN'S ONLINE PRIVACY PROTECTION ACT
Protecting the privacy of the very young is especially important. For that reason, Famlu.com never collects or maintains information at our from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
ACCEPTANCE OF TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
You may "opt out" of marketing communications.
When you sign up for an account with Famlu.com, you may receive marketing communications from us and our affiliates. If you do not want to receive communications you may opt-out by un-checking the “Add me to the mailing list” box on the registration page.
Current members or subscribers may opt-out by selecting the "Unsubscribe" link at the bottom of the email and follow the opt-out instructions. You may also go to your account info page, select "Change Email Preferences" and de-select the appropriate box(es).
Free portions of the service may be advertiser supported. Users are not able to you will not be able to "turn off" the advertising that appears on any Family Web Sites established as part of a free Service.
Family Web Sites contained on the paid portion of the site do not third party advertisements from third parties.
YOUR PRIVACY RIGHTS ON FAMLU.COM:
You may refuse to provide personal information to Famlu.com. You may also refuse to provide personally identifying information to us, and still use portions of the Service.
If you do not want to provide personal information to us, including a username or password, you will be permitted to view any Family Web Sites that have been designated as Public Family Web Sites. However, be able to view any Family Web Sites that have been designated as Private Family Web Sites, or to post content to or to comment on content that has been posted by others to any Family Web Site.
In order to become a Member of the Service (which, among other things, will allow you to view those Private Family Web Sites to which you have been invited, and to post Content to and to comment on Content which has been posted by others on such sites, you will need to provide us with some limited personal information, including a name and address. You will also need to select a username and password, and provide us with provide us with a valid and verifiable email address.
If you want to subscribe to any of the paid portions of the Service, which will enable you to, among other things, create your own Family Web Site(s), then you must provide us with certain other personal and some financial information.
Without limiting the foregoing, we do reserve the right to disclose your personal information as may be required by law or judicial process, or if we reasonably believe, disclosure is necessary to protect our rights. These types of requirements may include requirements in connection with any judicial proceeding, or any court order or legal process served on Famlu, which owns and operates the Service.
8105 Irvine Center Drive
Irvine, CA 92618
P: (800) 610-6992